During the Microsoft Dynamics Convergence conference last month, Microsoft gave us a preview of what is coming in future CRM releases.  One exciting design theme that will be started in the “R9” (Q4 2012) and continue with future CRM releases is the Metro design and ability to merge in nicely with Windows 8.  Three major principles of the metro design fit right into the concepts that make a great CRM:

1.  Delight, don’t disrupt

Easy to use and adopt

Bring people and teams together

2.  Give versus Get

Notifications and actions

Exploration and insights

3.  Purposed Experiences

Contextual and meaningful applications

Across screens, devices, and applications

The Metro design is sure to carry over very well with Microsoft Dynamics CRM design concepts.  CRM is an ideal business application to take advantage of the Windows 8 tiled layout and push content to the tiled application page.  Also the uniform layout across device types will be easy for business users to pick up any device type and quickly be productive.  The layout that was previewed was very clean and crisp; that is sure to delight business users looking to not sort through mounds of information.

Giving users the ability to easily see information in “tiles” on their start page will be a great advantage over other CRM platforms.  Having the ability to see this information without needing to fully log into a CRM application is one of the top requests we receive from customers.  Here is a sneak peek of some CRM and Dynamics concept screens that were shared at Convergence.

Windows View of CRMWindows View - CRMWindows View - CRM Dashboards

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s