Click on each logo to know more… Access Commerce ACCPAC Achiever Software ACT ADAPTcrm Amdocs Amodat Technologies Aplicor Aprimo Ardexus Astea ATG Aurum AutoTask Avidian Axonom Balgord Brainsell Big Machines BNTouch Centerbase ChannelCRM Chordiant C2 CRM- Clear Technologies CLPSuite CNP Commence Concursive Corporation Constant Contact Contact Administrator Contactual CoreMatrix CRM ASP CRM by Web CRMG…
Category: CRM Providers
The Case study for Open Source CRM
If you're in the market for a CRM application, you’re probably wondering if you should go with an open source solution like SugarCRM instead of a standard vendor offering, such as Salesforce.com. Unfortunately, trying to determine open source's benefits and drawbacks vs. vendors' proprietary solutions can lead to a seemingly endless amount of head scratching. To help you…
The Top 10 Open-Source CRM Solutions
Open-source software is not for businesses who want out-of-the-box complete applications, but it makes sense for companies that want to tailor every aspect of the CRM experience from the ground up. CRM buyers might have very few choices were it not for open-source applications. The CRM field is dominated by huge players such as Oracle…
CRM Systems – Key Features
Customer relationship management (CRM) systems improve the way businesses interact with their existing and potential clients. With tightly-integrated applications and functionality that streamline and automate customer-facing processes across both the front- and back-office, CRM systems empower companies to deliver consistent, responsive, high-quality service throughout the entire customer lifecycle. At the same time, CRM systems can…
CRM Software: What Is It, Do I Need It, and Is It Worth the Investment?
What is CRM? Many of us have heard the term “CRM”, but may still have questions about what exactly it is. Customer relationship management (CRM) software is a tool used to manage all of your contacts’ and customers’ information in one place and tracks all activities related to them. It’s also used to manage partner and vendor relationships. …
The key factors in comparing CRM systems
Once a company decides to purchase CRM software, it actually looks for automating the business processes, to cut-off the overheads, to make big saving which results revenue earning and last but not the least making the customer happy. Few years back CRM purchasing process was a very confusing process for an organization and companies were…
Questions to ask when evaluating an SAP solution
If you are considering the SAP Business Suite or SAP Business All-in-One: SAP may offer a fixed-price, fixed-scope implementation of SAP Business All-in-One. What specifics actually govern this offer? Will I have to conform my business to match SAP's ideas of how to run a business in order to get the benefits of the rapid…
Marketing Automation CRM providers – Quick view
Sales Automation CRM providers – Quick view
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Top CRM Solution Providers
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Zoho – CRM Provider
Ownership: Private Headquarters: Pleasanton, California Software Type: Hosted & On-premise Software Zoho Pricing: Starting at $12/user/month Zoho CRM Key Strengths Lowest TCO with a rich feature set at a competitive price Flexible deployment options (On-Demand as well as On-Premise CRM solution) Ease of usage with web-based user interface, and Total customizability Affordability Zoho CRM Key…
Workbooks – CRM Provider
Ownership: Private Founded: N/A Headquarters: Reading, Berkshire, UK Software Type: Hosted Workbooks Review / Key Strengths Workbooks CRM improves the efficiency and effectiveness of marketing; increasing the flow of leads and measuring marketing ROI. Sales force automation (SFA) within Workbooks CRM improves and measures sales team performance and boosts productivity by streamlining sales processes including…
Visitar – CRM Provider
Ownership: Private Headquarters: Morrisville, North Carolina Software Type: Hosted Visitar Pricing: Not Published<!-- --> Visitar CRM Review / Key Strengths Provides integrated communications solutions for such applications as phone, chat and e-mail “at a fraction of the cost of comparable alternatives that require products from multiple vendors, specialized on-premise equipment, extensive integration, and costly…
ViaSync – CRM Provider
Ownership: Private Headquarters: Denver, CO Software Type: On-premise Software Price: N/A<!-- --> ViaSync Key Strengths Extensive customization capability Out-of-box Integration with ERP systems Focus on serving mid-size companies Affordability ViaSync CRM Products: Marketing Campaign Management Real-Time Accounting Integration Sales Opportunity Management Service Ticket Management About ViaSync ViaSync is a fully integrated online Customer…
VanillaSoft – CRM Provider
Ownership: Private Founded: Not Published Headquarters: Plano, TX Software Type: Hosted VanillaSoft Review / Key Strengths Improved sales Results Visibility & Control of campaign More sales calls in less time Better sales calls Validate performance via recording Do Not Call Compliance Detailed tracking and reporting Ease of administration Cost effective Web enabled service VanillaSoft CRM…
Tour de Force – CRM Provider
Ownership: Private Founded: 2000 Headquarters: Findlay, OH Software Type: On-Premise Tour de Force Review / Key Strengths Tour de Force is Account-centric, not Contact-centric. Robust & Flexible Completely customizable True Enterprise Collaboration Easy conversion from other CRM products Tour de Force CRM Features Account Management Administrative Interface Anytime-Anywhere Access Business System Integration Collaborative Support Management…
Terrasoft – CRM Provider
Ownership: Private Founded: 2002 Headquarters: London, UK and Denver, CO Software Type: On-premise Pricing: N/A Terrasoft Review / Key Strengths CRM Industry Solutions contain the best practices and business processes to address the unique business needs and challenges of an industry. The solutions minimize customization, enable rapid deployment, and reduce the CRM-project cost. CRM…
TechExcel – CRM Provider
Ownership: Private Founded: 1995 Headquarters: Lafayette, CA Software Type: On-Premise CRM, Help Desk and Service Management TechExcel Strengths/Key Features Develop repeatable, measurable, documented and enforced processes Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service Create a high quality of service at a reasonable cost Act as single point of…
Talisma – CRM Provider
Ownership: Private Headquarters: Bellevue, Washington Software Type: On-premise Software Talisma Pricing: N/A<!-- --> Talisma CRM Review / Key Strengths Known as a CRM specialist providing customer service & support solutions Out-of-box Integration with ERP systems Focus on serving mid-size companies Affordability Talisma CRM Products: Knowledgebase / Self-service Email Response Managmeent Chat Phone Campaign…
SYSPRO CRM – CRM Provider
Ownership: Private Founded: 1978 Headquarters: Costa Mesa, California Software Type: On-premise Software SYSPRO CRM Pricing: N/A<!-- --> SYSPRO CRM Review / Key Strengths Known as a ERP/back office software provider serving small and medium businesses in manufacturing and distribution industries Recently released the lastest version of SYSPRO CRM 5.0 SYSPRO CRM offers comprehensive sales,…