Some of the process related questions you could expect in Microsoft CRM Intierviews
1 Explain CRM Service Life Cycle?
2 Explain CRM Sales Cycle?
3 What are Custom Actions in CRM 2013 and higher versions?
4 Can workflows and CRM web services be hosted on separate systems?
5 Difference between plugins & workflows?
6 Explain new Key features of Microsoft CRM 2015
7 Explain editions of Microsoft Dynamics CRM 2015/2016?
8 Email Router setup steps?
9 Plugin registration steps?
10 How to convert an Email to case creation in CRM?
11. Explain new Key features of Microsoft CRM 2016

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