71 Features of MS Dynamics CRM 2016 as compared to MSCRM 2013?
72 What are the new web services introduced in CRM 2016?
73 Enhanced SLA vs Standard SLA in CRM 2015 and above versions
74 Pipeline and Asynchronous Architecture of Microsoft CRM?
75 Plugin step by step creation procedure?
76 List key entities of Service Module?
77 If CRM user is there and if he doesn’t have account in Active Directory will he be able to access CRM?
78 Difference between Marketing Campaign and Quick Campaign?
79 How do you track Campaign Response?
80 Explain Service Entitlement functionality in CRM 2015 and how can it be used in the SLA management?