Cloud computing had becoming new trend in the CRM software market, starts with salesforce.com and followed by Siebel CRM On Demand. Siebel CRM On Demand it self is a new software developed by the Siebel based on the original Siebel CRM Software that already lead the CRM market in the world. So, what is exactly the Siebel CRM On Demand? we take this from the http://www.exforsys.com,
Siebel CRM OnDemand is an innovative, low-risk, flexible, hosted customer relationship management (CRM) solution brought you by the company that invented CRM –Siebel Systems.
With Siebel CRM OnDemand, you can you can easily evolve your customer relationship strategy using the industry’s premier CRM solution – with little or no up-front IT investment. More robust deployments can take advantage of Siebel’s extensive services offerings – based on leading CRM best practices — to assist with custom implementation and integration requirements.
The result is that Siebel CRM OnDemand provides businesses of all shapes and sizes with a centralized repository of customer data and a real-time snapshot of all customer interactions. So no matter what your CRM requirements are, Siebel CRM OnDemand accelerates business value and lowers overall Total Cost of Ownership.
This is quite same with the salesforce.com main service,
Sales force automation (SFA) software is a type of program that automates business tasks such as inventory control, sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance. Businesses may have a custom version developed specifically for their needs, or choose from among the increasing number of sales automation software products, such as Interact Commerce’s ACT! and GoldMine Software’s GoldMine. Sales automation software is sometimes called sales automation software software, and sometimes called customer relations management ( CRM ) software.
SFA packages typically include a Web-ready database, an e-mail package, and customizable template s. A three-tiered architecture is typically used to separate the database, server, and application to reduce programming demands on clients. A module-based design is generally used, to allow users to customize the package to suit their needs.