This post demonstrates how to send an email from CRM 2011 using C# code.

There are 4 steps in achieving this:

(a)    Create the ‘From:’ activity party for the email

(b)    Create the ‘To:’ activity party for the email

(c)    Create an e-mail message

(d)    Create the request to send email

 

//Namespaces need to include

using Microsoft.Xrm.Sdk;

using Microsoft.Xrm.Sdk.Query;

using Microsoft.Xrm.Sdk.Discovery;

using Microsoft.Xrm.Sdk.Messages;

using Microsoft.Xrm.Sdk.Client;

using Microsoft.Crm.Sdk.Messages;

 

//(a) Create the ‘From:’ activity party for the email

ActivityParty fromParty = new ActivityParty

{

PartyId = new EntityReference(SystemUser.EntityLogicalName, _userId)

};

 

//(b) Create the ‘To:’ activity party for the email

ActivityParty toParty = new ActivityParty

{

PartyId = new EntityReference(Contact.EntityLogicalName, _contactId)

};

 

//(c) Create an e-mail message

Email email = new Email

{

To = new ActivityParty[] { toParty },

From = new ActivityParty[] { fromParty },

Subject = “e-mail”,

Description = “SendEmail Message.”,

DirectionCode = true

};

 

//(d) Create the request to send email

SendEmailRequest sendEmailreq = new SendEmailRequest

{

EmailId = _emailId,

TrackingToken = “”,

IssueSend = true

};

 

SendEmailResponse sendEmailresp = (SendEmailResponse)_serviceProxy.Execute(sendEmailreq);

 

//#########################################################################################

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//Here is the Complete Code

using (OrganizationServiceProxy _serviceProxy = new OrganizationServiceProxy(serverConfig.OrganizationUri,

serverConfig.HomeRealmUri,

serverConfig.Credentials,

serverConfig.DeviceCredentials))

{

_serviceProxy.ServiceConfiguration.CurrentServiceEndpoint.Behaviors.Add(new ProxyTypesBehavior());

 

Guid _contactId = new Guid(“<Contact Record ID>”);

 

WhoAmIRequest systemUserRequest = new WhoAmIRequest();

WhoAmIResponse systemUserResponse = (WhoAmIResponse)_serviceProxy.Execute(systemUserRequest);

Guid _userId = systemUserResponse.UserId;

 

// Create the ‘From:’ activity party for the email

ActivityParty fromParty = new ActivityParty

{

PartyId = new EntityReference(SystemUser.EntityLogicalName, _userId)

};

 

// Create the ‘To:’ activity party for the email

ActivityParty toParty = new ActivityParty

{

PartyId = new EntityReference(Contact.EntityLogicalName, _contactId)

};

 

// Create an e-mail message.

Email email = new Email

{

To = new ActivityParty[] { toParty },

From = new ActivityParty[] { fromParty },

Subject = “e-mail”,

Description = “SendEmail Message.”,

DirectionCode = true

};

Guid _emailId = _serviceProxy.Create(email);

 

// Use the SendEmail message to send an e-mail message.

SendEmailRequest sendEmailreq = new SendEmailRequest

{

EmailId = _emailId,

TrackingToken = “”,

IssueSend = true

};

 

SendEmailResponse sendEmailresp = (SendEmailResponse)_serviceProxy.Execute(sendEmailreq);

}

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About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

1 comment

  1. MailMessage mail = new MailMessage();

    string to = txtMailTo.Text;
    string from = txtMailFrom.Text;
    string subject = txtMailSub.Text;
    string body = txtMailBody.Text;

    MailMessage message = new MailMessage(from, to, subject, body);
    message.IsBodyHtml = true;

    SmtpClient client = new SmtpClient(Host, Port);
    client.DeliveryMethod = SmtpDeliveryMethod.Network;
    client.Send(message);

    a good reference with example : http://cybarlab.blogspot.com/2013/03/send-e-mail-using-c-sharp.html

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