Licensing in Dynamics 365 CE is bit complicated as we have maaany options to choose from 🙂 . And often, there is a confusion around what’s in an Enterprise license and what’s in professional license. There is a difference of ~30$ per month between these two and its important to know whats missing in Sales Professional license.

Few things to consider before we proceed to find the differences:

  1. A tenant can have a combination of Sales Professional and Sales Enterprise, however within an instance, we cannot use both together. It should be either Enterprise or Professional. So we should take decision based on the features required.
  2. Team member add on license can be added to both
  3. Its possible to move from Sales Professional application to Sales Enterprise application (and vice versa)

Comparison chart Sales Professional vs Sales Enterprise

Sales Professional is limited to a maximum of the following whereas Sales Enterprise has no limit on these:

  • 15 Custom Entities
  • 5 Business Process Flows
  • 15 Custom Queues
  • 10 3rd Party App Installs
  • 2 Custom Forms
  • 5 Custom Reports, Charts and Dashboards

Sales Professional does not have access to:

  • Marketing Lists
  • Marketing Campaigns
  • Embedded Intelligence
  • Quick Campaigns
  • Forecasting
  • Sales Playbooks
  • Competitors
  • Sales Goals and Territory Management
  • Product Taxonomy & Relationships
  • Hierarchies
  • Social Engagement/Gamification
  • Teams: Define and Configur

Selection of whether to go for Sales Professional or Sales Enterprise depends on the features available and looks like paying additional 30$ per month per user is actually worth considering the additional features!

Helper links:

The following link will show you how to move from Dynamics 365 for Sales Professional to Dynamics 365 for Sales Enterprise: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/upgrade-sales-professional-sales-enterprise

To move from Dynamics 365 for Sales Enterprise to Dynamics 365 for Sales Professional, use the following link: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/move-sales-enterprise-sales-professional

Licensing Guide: https://dynamics.microsoft.com/en-in/pricing/sales/

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!