With the recent update in Dynamics 365 Online, Microsoft has removed the ‘Organization Insights Preview’ feature from CRM and moved it to the new ‘Power Platform’ – which can be accessed through url.

Benefits are:

  • No need of installing any additional solutions [ how it was accessible earlier]
  • No need of additional configuration changes to enable this

How to access Organization insights?

  1. Access the Power admin url https://admin.powerplatform.microsoft.com/
  2. Select Analytics > Common Data Service for Apps. This will open the Organization preview dashboard

Organization Insights:


All dashboards have the common feature to:

  1. Download the data
  2. Apply filters on the report data


  • Lets have a look at the ‘Active Users’ dashboard:

It shows the number of active users in the provided timeline and also the usage timeline and operation type as well.

  • Another much useful dashboard is the statistics on the System Jobs within the organization.

It shows the Pass rate of jobs and also the top workflows which are getting failed – which is highly useful for the Administrator to narrow down to the failing processes.


For more details about the Power platform, click here

Hope this helps!

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

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