With the recent update in Dynamics 365 Online, Microsoft has removed the ‘Organization Insights Preview’ feature from CRM and moved it to the new ‘Power Platform’ – which can be accessed through url.

Benefits are:

  • No need of installing any additional solutions [ how it was accessible earlier]
  • No need of additional configuration changes to enable this

How to access Organization insights?

  1. Access the Power admin url https://admin.powerplatform.microsoft.com/
  2. Select Analytics > Common Data Service for Apps. This will open the Organization preview dashboard

Organization Insights:


All dashboards have the common feature to:

  1. Download the data
  2. Apply filters on the report data


  • Lets have a look at the ‘Active Users’ dashboard:

It shows the number of active users in the provided timeline and also the usage timeline and operation type as well.

  • Another much useful dashboard is the statistics on the System Jobs within the organization.

It shows the Pass rate of jobs and also the top workflows which are getting failed – which is highly useful for the Administrator to narrow down to the failing processes.


For more details about the Power platform, click here

Hope this helps!

We’re a group of digital transformation enablers who have a deep appreciation and understanding of how business can be transformed digitally thus to help companies to increase their revenue using Microsoft tools like Office 365, Microsoft 365, Power Platform, Dynamics 365 and Azure. To know more about our services and products, please write to us at info@dynatecon.com

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