Ownership: Public (NASDAQ: KANA.PK) Founded: 1985 Headquarters: Menlo Park, California Customers: 600 Deliery Model: On-premise Software Kana Pricing: Not Published<!-- --> Kana Review / Key Strengths Focused on serving large enterprise companies Core competency lies in customer service solutions Deep feature set for customer service solutions Provides indutry-specific solutions for a number of industries…
Category: CRM Providers
iRadeon – CRM Provider
Ownership: Private Founded: 1999 Headquarters: Roseville, California Software Type: On-premise Software Price: N/A<!-- --> iRadeon Key Strengths Extensive customization capability Out-of-box Integration with ERP systems Focus on serving mid-size companies Affordability iRadeon CRM Products: Marketing Campaign Management Real-Time Accounting Integration Sales Opportunity Management Service Ticket Management About iRadeon iRadeon delivers open source business…
Iport4business – CRM Provider
Ownership: Private Founded: 2004 Headquarters: Houston, Texas and Lanarkshire, Scotland Software Type: Hosted Pricing: $10/user/month Iport4business CRM Review / Key Strengths Based on industry standard technology No minimum contract, no hardware to buy and no software to install. Iport4business Features/Products Sales Opportunity Management Customer Service Management Project Management Contact Management Document Management …
InsideSales.com – CRM Provider
Ownership: Private Founded: Not Published Headquarters: Springville, Utah Software Type: Hosted insidesales Pricing: $45/user/month InsideSales.com Review / Key Strengths Hosted CRM with robust dialing & messaging features Includes tools specifically for lead generation, telesales, and reps-at-home Affordable hosted solution with sales, marketing, and customer service capabilities InsideSales.com CRM Features Sales Automation Marketing Automation Customer Support…
Infusion – CRM Providor
Ownership: Private Headquarters: Gilbert, Arizona Software Type: Hosted Infusion Pricing: $199/month-Basic, $299/month-Pro, $499/month Deluxe Small business marketing just grew up Infusionsoft is Email Marketing 2.0 for entrepreneurs who want a better way to grow their business. More Powerful Email Marketing Expand the range of traditional email marketing, and combine it with a contact manager to…
InforCRM – CRM Provider
Ownership: Private Founded: 2002 Headquarters: Alpharetta, Georgia Software Type: On-Premise CRM Customers: 70,000 Infor CRM Review / Key Strengths Run campaigns that align with your customers' preferences Tightly integrate marketing across all inbound and outbound channels Increase sales productivity by providing customer insight Manage marketing and sales resources more efficiently Infor CRM Capabilities Marketing…
iContact – CRM Provider
Ownership: Private Founded: Not Published Headquarters: Durham, NC Software Type: Hosted **iContact was formally known as intelliContact iContact Review / Key Strengths iContact allows businesses, non-profit organizations, and associations to easily create, publish, and track email newsletters, surveys, blogs, autoresponders, and RSS feeds. We believe that email marketing should be really easy and have built…
GoldMine – CRM Provider
Ownership: Private Founded: 1989 Headquarters: Pleasanton, CA Software Type: On-Premise GoldMine Features Relationship Management Sales Management Marketing Automation Customer Support Customer Service and Support Dashboards Outlook Integration Contact Management Account Centric Opportunity Management Forecasting Marketing/Lead Management Synchronization Account Roll up GoldMine Strengths/Key Features The design of GoldMine Enterprise benefits from the input and best…
FreeCRM – CRM Provider
Ownership: Private Founded: 2003 Headquarters: San Francisco, CA Software Type: On-Demand Pricing: Professional edition is priced from $14.95/user/month to $39.95/user/month depending on features and the level of support. FreeCRM CRM Review / Key Strengths Free CRM is an easy to use and powerful web-based Customer Relationship Management and Sales Force Automation software solution. FreeCRM…
Firstwave – CRM Provider
Ownership: Private Founded: 1984 Headquarters: Atlanta, Georgia Software Type: On-premise Software Price: N/A <!-- --> Firstwave Key Strengths Extensive customization capability Out-of-box Integration with ERP systems Focus on serving mid-size companies Affordability Firstwave CRM Products: Marketing Campaign Management Real-Time Accounting Integration Sales Opportunity Management Service Ticket Management About Firstwave Firstwave is a leading…
Exact – CRM Provider
Ownership: Public Founded: 1984 Headquarters: Delft, The Netherlands Software Type: On-Premise Exact Review / Key Strengths Complete teamwork and rapid communication between you, your customers, business partners, suppliers and vendors through integrated portals. Secure logins that provide immediate access to all customer activity from anywhere, at anytime, worldwide. Recognition of customer problems or issues before…
Everest – CRM Provider
Ownership: Private Founded: 1994 Headquarters: Dulles, Virginia Customers: 3,500 CRM Software Type: Hosted & On-premise Software Everest CRM Pricing: Not Published<!-- --> Everest Software Review / Key Strengths All-in-one small business management solution including accounting software, inventory management, service, e-commerce, sales force automation, CRM, point of sale, and wireless connectivity for small and mid-size…
eSalesTrack – CRM Provider
Ownership: Private Founded: 1999 Headquarters: Overland Park, Kansas Software Type: On-Demand CRM eSalesTrack Solutions Strengths/Key Features eSalesTrack is an on-demand Customer Relationship Management (CRM) service from Soleran that you will actually want to use. eSalesTrack is designed for ease of use, quick access to essential information, built-in analysis, mobility, security, and scalability. Scalable and Affordable…
E.piphanycrm – CRM Provider
Ownership: Public Founded: 1993 Headquarters:San Mateo, California Customers: 1,200 Software Type: On-premise Software Price: N/A<!-- --> E.piphanycrm Key Strengths Unique combination of analytics and customer management; personalisation; open, standards-based n-tier internet architecture Specializes in providing marketing automation, marketing analytics, sales force automation, online solutions and ecommerce applications. Focus on serving large and mid-size companies…
Epicor – CRM Provider
Ownership: Public (NASDAQ: EPIC) Founded: 1984 Headquarters: Irvine, California Customers: Cox Enterprises, Cinemex, Rugs Direct, Affinity Federal Credit Union, Le Meridien Hotels, InVision Technologies, Siemens Building Technologies, Agile Software Corporation Software: Hosted and On-premise Software<!-- --> Epicor CRM Key Strengths Highly customizable CRM application/platform Familiar Microsoft Outlook-like user interface Robust reporting engine for shareing…
ePartners – CRM Provider
Ownership: Private Founded: 1992 Headquarters: Irving, Texas Software Type: Hosted and On-Premise CRM ePartners Solutions Strengths/Key Features In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States. No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization. With…
EnterpriseWizard – CRM Provider
Ownership: Private Founded: 1991 Headquarters: Redwood City, CA Software Type: Hosted/On-Demand and On-Premise EnterpriseWizard Pricing: Starts at $45/month/user for hosted/on-demand, and $700/user for on-premise EnterpriseWizard Review / Key Strengths Top-rated, 100% web-based CRM application Powerful, affordable, and rapidly adaptable without programming Suite of automation solutions within one CRM product at no additional charge (contact management,…
eGain – CRM Provider
Ownership: Public Founded: 1993 Headquarters: Mountain View, California Software Type: Hosted & On-premise Software Price: Not Published<!-- --> eGain Key Strengths eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories Specializes in provider email management & customer service solutions Focus on…
Dendrite – CRM Provider
Ownership: Public Founded: 1986 Headquarters: Bedminster, New Jersey Software Type: On-premise Software Price: Not Published<!-- --> Dendrite Key Strengths Specializes in providing CRM applications for pharmaceutical companies Dendrite CRM solutions are a comprehensive set of products and services that enable pharmaceutical companies to integrate customer information across multiple channels, departments, and countries to build a…
CSG Systems – CRM Provider
Ownership: Public (NASDAQ: CSGS) Headquarters: Englewood, Colorado Software Type: On-premise Software Price: Not Published<!-- --> CSG Systems Key Strengths Specializes in providing billing, customer care and order management solutions. CRM solutions targeted for cable television, direct broadcast satellite, high speed internet, digital voice and voice services, and IP services providers Focus on serving mid-size…
Dynatecon Solutions 