MS CRM – Workflow Best Practices – Reduce Wait time

As many of you know, the more items you have in a wait state in MSCRM the slower the system can perform. On of the best practices is to wake up every so often and perform your check and go back to sleep if the condition doesn’t meet. Example: Case: Wait 7 days and if…

Microsoft turns up the heat on Salesforce.com, Oracle

Microsoft is rolling out its CRM Online service globally and offering financial incentives to users who switch over Microsoft announced last week that it's Dynamics CRM Online software is now available in 40 markets around the world, bringing it in closer competition with Salesforce.com and Oracle's CRM on Demand. In hopes of poaching customers from…

Microsoft Dynamics CRM vs. SalesForce.com

When it comes to sales force automation (SFA) and customer relationship management software (CRM), most offices will find the Microsoft Dynamics CRM a superior product to the SalesForce.com CRM. Why? Take a look below to understand why most offices will prefer Microsoft Dynamics over SalesForce. Microsoft Integration The vast majority of modern offices use Microsoft…

Microsoft Dynamics® CRM Overview

Microsoft CRM Key Strengths Tight integration with the Microsoft Office® system and Office Outlook, allowing employees to easily pull information from Microsoft Dynamics® CRM into Office system applications such as Microsoft Office® Excel spreadsheet software and Microsoft Office® Word word processing software. Quick and easy access to your data through context-sensitive information for populating forms…

Microsoft CRM Interview Questions – Part 14

A How to give web link or URL in email activity of MS Dynamics CRM 4.0? B Purpose of MetaData Service? C Types of WebService? D Types of Authentication in MS Dynamics CRM 4.0? E How to give windows Authentication in Asp.Net application? F Concept of Multitenancy? G Deployment of pluign types? H Benefit of…

Microsoft Dynamics CRM Available Globally

Microsoft is going global with their cloud push. Today, Microsoft CEO announced thatMicrosoft Dynamics CRM Online will be available globally. This is the cloud version of the Microsoft Dynamics CRM 2011 which itself will be available globally on Feb 28, 2011. It is now available at 40 markets in 41 languages with a special promotional…

Workflows v/s Plugins

Workflows and by extension, custom workflow activities, execute totally asynchronously. Plugins can execute both asynchronously and synchronously. Workflows can be manually executed, or automatically triggered by selected events. Workflows can be limited to automatically execute within specific organizational scopes (ie. Org, BU, Parent and Child BUs, or for the Owner only). Plugins are always triggered…

Microsoft Dynamics CRM Interview Questions Part1

Following are some of the questions which were asked most frequently in the Microsoft CRM interviews.  Generally during the recruitment of MS CRM Functional consultant, Technical Consultant or Test Consultant, answers to these questions are much expected. I will add few more questions in this post. 1. What is a Plug-in? 2. What is a…

Microsoft CRM Interview Questions – Part 2

This blog is dedicated to the users who are looking for the advanced level of interview questions and for the people who want to dive deeper into MSCRM.I will add questions in incremental basis. Q: What is CRM Service of MSCRM? Ans: CRM Service is the main web service and it exposes Six methods such…

Microsoft CRM Interview Questions – Part 3

1 What is CRM Service of MSCRM? 2 What is Metadata service of MSCRM? 3 What is discovery Service? 4 What is a Plug-in? 5 What is a Workflow? 6 What are the differences between Plug-in and a Workflow? 7 What are the differences between Asynchronous Plug-in and a Workflow? 8 When will you use…

Microsoft CRM Interview Questions – Part 5

Microsoft CRM Interview Questions 11 How the Plug-in and Workflow will behave in case of Off-line client? 12 What is Metadata? 13 What is CRM Discovery Service? 14 What is Sales and Marketing life cycle in MSCRM? 15 What is Queue entity in MSCRM? 16 What is 1:1, 1:N and N:N relationship in Microsoft Dynamics…

Microsoft CRM Interview Questions – Part 6

21 Can we modify the name of Root Business Unit? 22 Suppose if I have 100 user license and I have created 100 users. What will happen if I create 101User? 23 What is the maximum number of tabs allowed on a Microsoft Dynamics CRM 4.0 form? 24 How to enable/disable the form assistant? How…

Microsoft CRM Interview Questions – Part 8

41 Different way of registering plugin(database, file and GAC)? 42 Difference between entity and Dynamic Entity? 43 Field Level Security. People will say using JS and all and then u can ask @ what will happen toviews? 44 Roles. Different Level of privileges? 45 Web service call through JavaScript. JS Debugging? 46 Different Modules in…

Microsoft CRM Interview Questions – Part 7

31 Can we hide Add Existing from Entity? 32 Relationships in MS Dynamics CRM 4.0 (parental, referential and Non Referential). 33 Relationship Behavior in MS DynamICS CRM 4.0 (Cascading, Cascading to record, Cascading None, SetConfigure)? 34 How to achieve 1:1 Relationship in MS Dynamics CRM 4.0? 35 How to develop custom WF? 36 How to…

Microsoft CRM Interview Questions – Part 9

51 How do you build the custom report. How u will you upload in MS Dynamics CRM 4.0? 52 Team Concept in MS Dynamics CRM 4.0. Where do you use it? 53 Give some scenario of SLA and Notification based on SLA + Email to Case? 54 Site Map and ISV Config difference and use…

Microsoft CRM Interview Questions – Part 10

Some of the process related questions you could expect in Microsoft CRM Intierviews 1 Explain CRM Service Life Cycle? 2 Explain CRM Sales Cycle? 3 What are Custom Actions in CRM 2013 and higher versions? 4 Can workflows and CRM web services be hosted on separate systems? 5 Difference between plugins & workflows? 6 Explain…

Microsoft CRM Interview Questions – Part 11

71 Features of MS Dynamics CRM 2016 as compared to MSCRM 2013? 72 What are the new web services introduced in CRM 2016? 73 Enhanced SLA vs Standard SLA in CRM 2015 and above versions 74 Pipeline and Asynchronous Architecture of Microsoft CRM? 75 Plugin step by step creation procedure? 76 List key entities of…

Microsoft CRM Interview Questions – Part 12

81 Does MS Dynamics CRM 4.0 works with SQL Server 2000? 82 In Visual studio 2005 and VS 2008 what is the difference while creating plugins /workflows. What add-ons need to be added while Asp.Net integration with MS Dynamics CRM 4.0? 83 Indexing in SQL Server 2005. 84 What setting has to be done to…