Changing parent BU removes security roles assigned to the users of that BU – Issue fixed in CRM 2015

There was a strange issue in CRM 2011 where the security roles of users part of a BU get removed when the BU's parent BU is changed. This issue seems like fixed by Microsoft in CRM 2013 RU2 and we do not see that issue in CRM 2015 either.   If you are still using…

The future of Microsoft Dynamics CRM Accelerators

Coinciding with the release of Microsoft Dynamics CRM 2011we wanted to give you an update on the accelerators program which was launched in May 2008 for Microsoft Dynamics CRM 4.0 customers and partners. The exciting news is that accelerators are graduating to Solutions in Microsoft Dynamics CRM 2011! We will publish these solutions on the recently…

Microsoft turns up the heat on Salesforce.com, Oracle

Microsoft is rolling out its CRM Online service globally and offering financial incentives to users who switch over Microsoft announced last week that it's Dynamics CRM Online software is now available in 40 markets around the world, bringing it in closer competition with Salesforce.com and Oracle's CRM on Demand. In hopes of poaching customers from…

Calling the CRM Web Service with JavaScript

With respect to CRM, almost every example lacks a good explanation of A) what the code is doing (and why), and most importantly B) what to do with the result (to be fair, the answer to this is largely dependent on what data you are retrieving). The intent of this post is to provide enough…