Coinciding with the release of Microsoft Dynamics CRM 2011we wanted to give you an update on the accelerators program which was launched in May 2008 for Microsoft Dynamics CRM 4.0 customers and partners. The exciting news is that accelerators are graduating to Solutions in Microsoft Dynamics CRM 2011! We will publish these solutions on the recently launched Microsoft Dynamics Marketplace. The existing CRM 4 accelerator CodePlex sites will be decommissioned the over the next few months.

Which accelerators are graduating?

Of the existing CRM 4 accelerators, we have started by graduating the following to CRM 2011 as solutions:

· Customer Portal

This is the migration of the Customer Portal Accelerator which included Portal Integration, eService and Event Management functionality.

· Partner Relationship Management (PRM) Portal

This is the migration of the Partner Relationship Management accelerator.

· Customer Care Accelerator (CCA)

This is the CRM 2011 version of the Customer Care Accelerator

Additionally, the Non-Profit Solution for Microsoft Dynamics CRM has been migrated to Microsoft Dynamics CRM 2011 and is available on the Marketplace.

Where can you find them?

Solutions have been developed and published to the Microsoft Dynamics Marketplace by Microsoft Dynamics Labs. Keep checking this blog for further release announcements!

In addition to the migrated accelerators, Microsoft Dynamics Labs will publish new solutions to demonstrate additional capabilities of Microsoft Dynamics CRM 2011 or provide a starting point for some innovative CRM extensions. We hope you will find these valuable additions for your Microsoft Dynamics CRM implementation!

What about the remaining accelerators?

The capabilities of these four accelerators are provided as out-of-box features in Microsoft Dynamics CRM 2011:

· Extended Sales Forecasting is provided by the new Goal Management module

· Business Productivity Workflow Tools have been absorbed into the standard workflow and dialogs features

· Business Data Auditing is replaced with a full-featured business data auditing feature

· Analytics R2 is replaced with the investments in contextual visualizations and real-time dashboards

The following four are being considered as potential features or solutions in the future roadmap of the product beyond Microsoft Dynamics CRM 2011:

· Business Productivity Newsfeed

· Notifications

· Social Networking Accelerator

· Enterprise Search R1

Keep checking this blog and Microsoft Dynamics Labs for the updates and latest solutions from the CRM team!

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s