Maximizer – CRM Provider

Ownership: Private Founded: 2002 (Predecessor company founded 1995) Headquarters: Vancouver, Canada Customers: Cathay Pacific, Fisher & Paykel Healthcare, HSBC, Ipsos Canada, Oxford University, Siemens, Société Générale and TD Securities Software Type : On-premise Maximizer Pricing: Starting at $199 Maximizer Key Strengths Simple and quick to deploy, learn, use and maintain. Multiple Access options: web, Windows…

Majestic – CRM Provider

Ownership: Private Founded: 1998 Headquarters: Marlton, NJ Territory covered: National clients, highest concentration is in Pennsylvania, New Jersey, New York City Metro, Delaware, Maryland, DC Metro Software Type: Hosted and On-Premise Majestic Review / Key Strengths Timely Response (Service and Support) Complete Documentation (including a Project Book for all new projects) Detailed billing Project Management…

Luxor – CRM Provider

Ownership: Private Founded: 2000 Headquarters: Toronto, Canada Software Type: SaaS Pricing: N/A   Luxor Software Review / Key Strengths Luxor CRM represents a new generation in customer relationship management (CRM) and sales force automation (SFA). Designed from the ground up by sales professionals, Luxor CRM delivers powerful features for managing and optimizing organizational relationships and…

Lookout – CRM Provider

Ownership: Private Founded: 1994 Headquarters: Vancouver, BC Software Type: On-Premise Pricing: Priced by Site/Server   LookOut Software Review / Key Strengths Lookout specializes in: Private labeling of CRM Software. Integrating CRM components to existing business software. Tailoring CRM software that goes beyond the limitations of traditional packaged CRM software. Lookout Software is: An ideal solution…

LongJump – CRM Provider

Ownership: Private Founded: N/A Headquarters: Sunnyvale, CA Software Type: Hosted Pricing: Starting at $24/month/user   LongJump CRM Review / Key Strengths LongJump provides all of the sales management functions you’re accustomed to in enterprise-grade applications (integrated repositories for prospects, customer accounts, contact, and opportunity information), plus a complete toolset for managing sales operations, driving more…

Lisle – CRM Provider

Ownership: Private Founded: 1997 Headquarters: Lisle, IL Software Type: Custom Development About Lisle Technology Software You may not have found exactly what you are looking for in packaged CRM applications or CRM delivered as a service.  Or, you may have complex CRM requirements that must be configured from scratch.  If this sounds familiar to you,…

Legrand – CRM Provider

Ownership: Private US Headquarters: San Francisco, CA Software Type: On-premise Software Legrand CRM Pricing: Starting at $250/user<!-- -->   Legrand Key Strengths Legrand CRM is a full CRM product, with customer service and item tracking modules having full integration with accounting products Easy CRM software Installation and software pplete with several short demonstration videos Focus…

LeadTrack – CRM Provider

Ownership: Private Founded: N/A Headquarters: Fishers, IN Software Type: On-Demand, On-Premise Pricing: N/A   LeadTrack CRM Review / Key Strengths At no additional cost, users can access LEADTRACK’s team of lead management experts. Users can choose between hosted and client server solutions. LEADTRACK works with clients to configure the look, feel and functionality of every…

LeadMaster – CRM Provider

Ownership: Private Founded: 1998 Headquarters: Roswell, Georgia Software Type: Hosted LeadMaster Key Strengths   Affordability Ease of use Superior customer service and customization Access to related services for demand generation, virtual call center services, Lead Driver support, website integration, CRM consulting   LeadMaster CRM Features:   Sales, including: Sales Force Automation, Lead Tracking, Contact Tracking,…

Landslide – CRM Provider

Ownership: Private Founded: Not Published Headquarters: Pittsburgh, PA Software Type: Hosted Landslide Review / Key Strengths Selected “Cool Vendor” and “Visionary” by Gartner For consultative salespeople with complex sales cycles Purpose-built to help salespeople close more deals, not just enter account and contact data Process-powered software shows salespeople what to do next and how The…

KNOVA – CRM Provider

Ownership: Private Founded: 1991 Headquarters: Indianapolis, IN Software Type: Knowledge Management, Web Self Service, Service Resolution Management KNOVA Strengths/Key Features Better problem resolution: lower cost, happier customers More effective knowledge transfer to analysts and customers Root cause analytics improve products Divert calls to Web self-service   KNOVA Features Effective Self-service Resolution Flows Diagnostic Scripts and…

Kana – CRM Provider

Ownership: Public (NASDAQ: KANA.PK) Founded: 1985 Headquarters: Menlo Park, California Customers: 600 Deliery Model: On-premise Software Kana Pricing: Not Published<!-- -->   Kana Review / Key Strengths Focused on serving large enterprise companies Core competency lies in customer service solutions Deep feature set for customer service solutions Provides indutry-specific solutions for a number of industries…

iRadeon – CRM Provider

Ownership: Private Founded: 1999 Headquarters: Roseville, California Software Type: On-premise Software Price: N/A<!-- -->   iRadeon Key Strengths Extensive customization capability Out-of-box Integration with ERP systems Focus on serving mid-size companies Affordability   iRadeon CRM Products: Marketing Campaign Management Real-Time Accounting Integration Sales Opportunity Management Service Ticket Management About iRadeon iRadeon delivers open source business…

Iport4business – CRM Provider

Ownership: Private Founded: 2004 Headquarters: Houston, Texas and Lanarkshire, Scotland Software Type: Hosted Pricing: $10/user/month   Iport4business CRM Review / Key Strengths Based on industry standard technology No minimum contract, no hardware to buy and no software to install.   Iport4business Features/Products Sales Opportunity Management Customer Service Management Project Management Contact Management Document Management  …

InsideSales.com – CRM Provider

Ownership: Private Founded: Not Published Headquarters: Springville, Utah Software Type: Hosted insidesales Pricing: $45/user/month InsideSales.com Review / Key Strengths Hosted CRM with robust dialing & messaging features Includes tools specifically for lead generation, telesales, and reps-at-home Affordable hosted solution with sales, marketing, and customer service capabilities InsideSales.com CRM Features Sales Automation Marketing Automation Customer Support…

Infusion – CRM Providor

Ownership: Private Headquarters: Gilbert, Arizona Software Type: Hosted Infusion Pricing: $199/month-Basic, $299/month-Pro, $499/month Deluxe Small business marketing just grew up Infusionsoft is Email Marketing 2.0 for entrepreneurs who want a better way to grow their business. More Powerful Email Marketing Expand the range of traditional email marketing, and combine it with a contact manager to…

InforCRM – CRM Provider

Ownership: Private Founded: 2002 Headquarters: Alpharetta, Georgia Software Type: On-Premise CRM Customers: 70,000 Infor CRM Review / Key Strengths Run campaigns that align with your customers' preferences Tightly integrate marketing across all inbound and outbound channels Increase sales productivity by providing customer insight Manage marketing and sales resources more efficiently   Infor CRM Capabilities Marketing…

iContact – CRM Provider

Ownership: Private Founded: Not Published Headquarters: Durham, NC Software Type: Hosted **iContact was formally known as intelliContact iContact Review / Key Strengths iContact allows businesses, non-profit organizations, and associations to easily create, publish, and track email newsletters, surveys, blogs, autoresponders, and RSS feeds. We believe that email marketing should be really easy and have built…

GoldMine – CRM Provider

Ownership: Private Founded: 1989 Headquarters: Pleasanton, CA Software Type: On-Premise GoldMine Features Relationship Management Sales Management Marketing Automation Customer Support Customer Service and Support Dashboards Outlook Integration Contact Management Account Centric Opportunity Management Forecasting Marketing/Lead Management Synchronization Account Roll up   GoldMine Strengths/Key Features The design of GoldMine Enterprise benefits from the input and best…

FreeCRM – CRM Provider

Ownership: Private Founded: 2003 Headquarters: San Francisco, CA Software Type: On-Demand Pricing: Professional edition is priced from $14.95/user/month to $39.95/user/month depending on features and the level of support.   FreeCRM CRM Review / Key Strengths Free CRM is an easy to use and powerful web-based Customer Relationship Management and Sales Force Automation software solution. FreeCRM…