Customer Self Service Portal – OOB Features

In the previous post How to enable Portals in Dynamics 365 we have seen how to setup a portal and have setup the sample customer self service portal. Let’s have a look at the default features of Customer Self Service Portal. Feature #1 - Customer Registration and Customer authentication Customers can register in the portal…

How to enable Portals in Dynamics 365

Portals are cloud based applications which can be linked to Dynamics 365 for enabling Self service web sites for customers, pages for Partners, pages for internal users etc. Let’s get started with  setting up sample Portal.   Portals are by default disabled in a new organization [ online] and can be enabled by the Administrator.…