Ownership: Public (NYSE: DOX)
Headquarters: Chesterfield, MO
Founded: 1982
Software Type: On-premise Software
Amdocs Pricing: Not Published

Amdocs CRM Review / Key Strengths

  • Extensive customization capability
  • Out-of-box Integration with ERP systems
  • Focus on serving mid-size companies
  • Affordability

Amdocs Products:

  • Marketing
  • Sales
  • Ordering
  • Billing
  • Mediation
  • Support
  • Customer Satisfaction
  • Customer Interaction
  • Content Revenue Management
  • Service Fulfillment
  • Customer Relationship Management

About Amdocs

A global company with revenue of more than $2 billion in fiscal 2005, Amdocs has approximately 15,000 employees and serves customers in more than 50 countries around the world.

The company’s broad portfolio of integrated CRM products includes billing, CRM, self service, order management, mediation, and content revenue management.

Over the last three years alone, Amdocs has invested more than $390 million in the development of their product portfolio. The company’s products are built with standards-based technology and open architecture to ensure they fit seamlessly into any environment.

In addition to a broad range of CRM software, Amdocs offers comprehensive support services including: consulting services, implementation, learning, software support, managed services and outsourcing.

Over the last 22 years, Amdocs has built a global customer base of industry leaders by developing lasting relationships and delivering real business results. Backed by deep industry experience and an unsurpassed track record of success, Amdocs continues to help enterprises all over the world plan and execute their business strategies with confidence.

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

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