Ownership: Private 222
Founded: 1999
Headquarters: McLean, Virginia
Customers: 3,000,000 End Users
Software Type : Hosted
Parature Pricing: N/A<!– Get Free Trial Request Free Demo –>

 

Parature Key Strengths

  • Specialist in customer service & helpdesk software
  • Advanced features for managing customer service
  • Focus on serving mid-size companies
  • Free Trial Available

 

Parature CRM Products:

  • Customer Support
  • Helpdesk
  • Customer Service

About Parature

Parature’s complete, on demand Customer Support software solution and Help Desk software solution allow you to deliver exceptional customer service 24 hours a day, 7 days a week to users all over the world. Backed by the company’s fully hosted, award-winning solutions, Parature offers both customer service software and help desk software at an affordable rate suitable for both small and large corporations. Features include:
* Peer to peer
* Self-service
* Real time
* Resolution management
* Analytics

This complete Help Desk solution enables you to:
» Customize the Help Desk portal to meet the specific support needs of your employee base
» Prioritize and manage work orders centrally through your help desk trouble ticket system
» Track assets and manage purchasing and receiving
» Improve Help Desk processes through on-demand surveys and reports
» Secure access from any Web browser, anytime and anywhere

Parature serves industry leaders such as Office Depot, ATI Technologies Inc. and Florida State University.

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

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