Mcrosoft has announced the new and planned features in Dynamics 365 2021 release wave 1. There are lot of new features announced across all Dynamics 365 streams. let;s have a look at the new features in Dynamics 365 Sales:

Collaboration with Microsoft Teams – Enhance the sales collaboration experience within Dynamics 365 Sales through integration of Microsoft Teams.

Digital selling – Aims to help inside sellers sell smarter by building a strong pipeline, offering context, and surfacing automated recommendations.

Engagement platform – Aims to enable a smooth integration of varied communication providers with Dynamics 365 Sales, so sellers can easily onboard digital selling capabilities.

Forecasting and pipeline analytics – Improvements to forecasting and predictive scoring.

Mobile – Mobile is an essential part of solving one of the biggest challenges faced by sales organizations today – how to help sellers access what they need, when they need it, wherever they are, and make it easy for them to log and share information in real time.

Pipeline manager workspace – The new pipeline manager workspace provides an optimized and user-centric experience to empower sellers to effectively keep their pipeline healthy.

Quote to cash – This product area includes capabilities and experiences delivering a rich, intuitive, end-to-end quoting business process for sellers and their customers.

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