SAP CRM INterview questions Part#2

Are there any indications of the need for a CRM project? Pay Scale Structure means creation of Payroll area, Pay scale type, area, group and levels with Employee Sub group grouping for PCR & Cap's. How important is Customer Relationship Management? The past decade has seen concentrated efforts at integrating enterprise relationship planning (ERP) systems…

SAP CRM Interview Questions Part#1

Q. What is CRM? ans.    CRM stands for Customer Relationship Management. It is a process or methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. The more useful…

Siebel CRM interview questions Part#1

1. Siebel eConfigurator, ePricer, and eAdvisor are collectively known as what? ? A. Siebel MidMarket Edition ? B. Interactive Selling Suite ? C. Siebel Employee Applications ? D. Siebel Sales B 2. Which entity represents a person external to your company? ? A. Customer ? B. Party ? C. Contact ? D. Person C 3.…

Siebel CRM interview questions Part#2

11.Complete the following statement. A set of related applets may be displayed in a __________. ? A. Business object ? B. View ? C. Screen ? D. Business component B 12. Which applet type may simultaneously display more than one record? ? A. List ? B. Form ? C. Child ? D. Detail A 13.…

Siebel CRM interview questions Part#3

21. Ken Fisher has several positions, including Service Representative, Service Leader, and Support Engineer. His primary position is Support Engineer. How should Ken change his position to Service Representative after he logs in? ? A. Change the default position flag in his profile ? B. Select User Administration || User Profile ? C. Select the…

Siebel CRM interview questions Part#4

31. Upon completing a repository search in Tools, how do you navigate to an object definition found during the search? ? A. Right-click the object in the results list ? B. Click the object in the results list ? C. Double-click the object in the results list ? D. Select the object and press the…

Siebel CRM interview questions Part#5

41. Which of the following is NOT true of the Join Specification object type? ? A. Name of the join specification object definition must be unique within the join ? B. Destination column is required if the join occurs on a column other than ROW_ID ? C. Source field denotes the name of the field…

Siebel CRM interview questions Part#6

Comprehensive Collection of Interview Questions on Siebel Configurations,Workflow,Siebel Tools 1.) What is the difference between Links and Multi Value links? Link is used for Master Detail View of two BCs. where as MVL is used to view the child records using MVG. MVL uses Link to get the records from the child BC. Link is…

Siebel CRM interview questions Part#7

1)What are the steps for creating a MVG? Create a MVL in the parent BC. Add MVFs in the parent BC. Create a MVG applet to display child records. Add controls/list columns to the parent applet to display MVFs and invoke MVG applets. Add primary FK in the parent BC and on the MVL. 2)…

Siebel CRM interview questions Part#8

Comprehensive Collection of Interview Questions on Siebel Configurations,Workflow,Siebel Tools 1) What are the steps for using a standard 1:1 extension table? Add a joined field in the parent BC (based on the “main” table). The join is implied and created automatically at runtime. Add a control or list column to an applet. 2.) What are…

Microsoft CRM Interview Questions – Part 14

A How to give web link or URL in email activity of MS Dynamics CRM 4.0? B Purpose of MetaData Service? C Types of WebService? D Types of Authentication in MS Dynamics CRM 4.0? E How to give windows Authentication in Asp.Net application? F Concept of Multitenancy? G Deployment of pluign types? H Benefit of…

Microsoft Dynamics CRM Interview Questions Part1

Following are some of the questions which were asked most frequently in the Microsoft CRM interviews.  Generally during the recruitment of MS CRM Functional consultant, Technical Consultant or Test Consultant, answers to these questions are much expected. I will add few more questions in this post. 1. What is a Plug-in? 2. What is a…

Microsoft CRM Interview Questions – Part 2

This blog is dedicated to the users who are looking for the advanced level of interview questions and for the people who want to dive deeper into MSCRM.I will add questions in incremental basis. Q: What is CRM Service of MSCRM? Ans: CRM Service is the main web service and it exposes Six methods such…

Microsoft CRM Interview Questions – Part 3

1 What is CRM Service of MSCRM? 2 What is Metadata service of MSCRM? 3 What is discovery Service? 4 What is a Plug-in? 5 What is a Workflow? 6 What are the differences between Plug-in and a Workflow? 7 What are the differences between Asynchronous Plug-in and a Workflow? 8 When will you use…

Microsoft CRM Interview Questions – Part 5

Microsoft CRM Interview Questions 11 How the Plug-in and Workflow will behave in case of Off-line client? 12 What is Metadata? 13 What is CRM Discovery Service? 14 What is Sales and Marketing life cycle in MSCRM? 15 What is Queue entity in MSCRM? 16 What is 1:1, 1:N and N:N relationship in Microsoft Dynamics…

Microsoft CRM Interview Questions – Part 6

21 Can we modify the name of Root Business Unit? 22 Suppose if I have 100 user license and I have created 100 users. What will happen if I create 101User? 23 What is the maximum number of tabs allowed on a Microsoft Dynamics CRM 4.0 form? 24 How to enable/disable the form assistant? How…

Microsoft CRM Interview Questions – Part 8

41 Different way of registering plugin(database, file and GAC)? 42 Difference between entity and Dynamic Entity? 43 Field Level Security. People will say using JS and all and then u can ask @ what will happen toviews? 44 Roles. Different Level of privileges? 45 Web service call through JavaScript. JS Debugging? 46 Different Modules in…

Microsoft CRM Interview Questions – Part 7

31 Can we hide Add Existing from Entity? 32 Relationships in MS Dynamics CRM 4.0 (parental, referential and Non Referential). 33 Relationship Behavior in MS DynamICS CRM 4.0 (Cascading, Cascading to record, Cascading None, SetConfigure)? 34 How to achieve 1:1 Relationship in MS Dynamics CRM 4.0? 35 How to develop custom WF? 36 How to…

Microsoft CRM Interview Questions – Part 9

51 How do you build the custom report. How u will you upload in MS Dynamics CRM 4.0? 52 Team Concept in MS Dynamics CRM 4.0. Where do you use it? 53 Give some scenario of SLA and Notification based on SLA + Email to Case? 54 Site Map and ISV Config difference and use…