Ownership: Private
Founded: 1993
Headquarters: Mountain View, California
Software Type: On-premise Software
Price: N/A

Axonom Key Strengths

  • Extensive customization capability
  • Out-of-box Integration with ERP systems
  • Focus on serving mid-size companies
  • Affordability

Axonom CRM Products:

  • Marketing Campaign Management
  • Real-Time Accounting Integration
  • Sales Opportunity Management
  • Service Ticket Management

About Axonom

Hundreds of leading companies and growing mid-sized businesses around the world trust Axonom’s multichannel service solutions to drive competitive advantage. We have consistently pursued a simple, powerful vision: to earn our customers’ trust with innovative software products and superb service. We launched Axonom Mail 1.0, the industry’s first 100% web-based customer email management solution, as a hosted offering in 1998. Soon Axonom expanded its product offering to include web collaboration and web self-service tools. In 1999, our entire suite was available for in-house or hosted deployment.

In 2000, Axonom merged with Inference, a pioneer in knowledge management applications for contact centers. The combination represents over 15 years of experience and industry-specific domain expertise in the contact center and customer service space. Today we provide the #1 software for eService*, offering the industry’s broadest and deepest suite of applications-web self-service, email management, and collaboration through chat and cobrowsing, case management, fax integration, call tracking and call center knowledge management.

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

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