Ownership: Private
Headquarters: Bellevue, Washington
Software Type: On-premise Software
Talisma Pricing: N/A<!– Get Free Trial Request Free Demo–>

 

Talisma CRM Review / Key Strengths

  • Known as a CRM specialist providing customer service & support solutions
  • Out-of-box Integration with ERP systems
  • Focus on serving mid-size companies
  • Affordability

 

Talisma CRM Products:

  • Knowledgebase / Self-service
  • Email Response Managmeent
  • Chat
  • Phone
  • Campaign Management

About Talisma

Talisma is a leading provider of Customer Interaction Management (CIM) solutions that enable businesses to deliver a truly exceptional customer experience. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, VoIP, and Web self-service with a robust and mature CIM Web services platform, comprehensive analytics, and a system-wide knowledgebase.

Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Australia, Europe, and North America. Since its incorporation, Talisma has obtained an impressive global customer base across a variety of industries, including call center, telecommunications, distribution, education, financial services, government, healthcare, high-tech, fitness, hospitality, travel, legal, eCommerce, manufacturing, media, retail, service and support, transportation, and utilities.

Talisma’s technologies create an infrastructure that has proven to raise efficiencies and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly-skilled service experts deliver cost-effective outsourced hosting, rapid onsite deployments, professional services, and lower-cost customization.

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

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