Latest version of Unified Service Desk – Unified Service Desk 3.3.0 is released and available to download. Unified Service Desk 3.3.0 is packed with many improvements and features such as:

  • Host Unified Interface Apps in Unified Service Desk
  • Analyze best practices in Unified Service Desk (Tool)
  • Custom Styles field in Toolbar
  • Capture Performance Data

Host Unified Interface Apps in Unified Service Desk

Unified Interface uses responsive web design principles to provide an optimal viewing and interaction experience for any screen size, device, or orientation. With this release, Unified Service Desk supports the apps built using Unified Interface framework which is available in latest Dynamics 365 (online), version 9.0. As of now this is a preview capabilities, that partners and customers can use to build new solutions with Unified Interface.

 

Analyze best practices in Unified Service Desk (Tool)

Best practice analyzer (BPA) is a developer tool that helps identify deployment and configuration issues in Unified Service Desk deployment environments. It has guidelines about System Configurations, Unified Service Desk and Internet Explorer settings, and Unified Service Desk configurations in Dynamics 365.

We will post more details of the BPA in a separate one.

 

Read the complete list of features in MSDN

What’s new for Administrators
What’s new for Developers

 

About the Author Dynatecon Solutions

DYNATECON is a group of dynamic professionals who are passionate about building affordable IT solutions using Dynamics 365 and Power platform. We focus on enabling digital transformation in Small scale as well as Medium scale industries. Whether you have 1 user or 100 users and planning to implement a new CRM system, please contact us at info@dynatecon.com. We can guide you for sure!

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