With the release of Unified Service Desk 3.3 client, analyzing the best practices within unified service desk is much easier as its included within the client installer as a pre-builtin feature. Below are the steps to execute to check the USD best practices in your CRM organization. PS: For USD client version below 3.3, you…
Tag: Best practice analyzer
Unified Service Desk 3.3.0 is Released
Latest version of Unified Service Desk - Unified Service Desk 3.3.0 is released and available to download. Unified Service Desk 3.3.0 is packed with many improvements and features such as: Host Unified Interface Apps in Unified Service Desk Analyze best practices in Unified Service Desk (Tool) Custom Styles field in Toolbar Capture Performance Data Host…