CRM 2013 Features : Bing Map Integration

There is another cool feature in CRM 2013 - Bing Map integration. Here is the first look.   Go to the Contact form and there is a link placed near to the Address.     Clicking on this link would take us to the Bing Map< to the address entered in the address fields. This…

CRM 2013 Features : Skype Integration

Lets have a look at how Skype integration works in CRM 2013. Its a cool feature.   Lets start with the System Settings where we can configure whether calls need to be triggered via Skype or Lync.   Now, lets have a look at the Contact record with the phone number and it shows the…