SAP Mobile CRM Users Can Have Their Security and Their iPhones Too The Sybase for SAP CRM iPhone app offers a range of features necessary to a mobile sales professional: schedule and contact information, an analytics engine, and Netweaver integration, which enables user notification when important developments occur. Plus, it's secure, without getting in the…
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Oracle Takes Aim at Salesforce.com
Salesforce.com (NYSE: CRM) has been a dominant force in the sales force automation and CRM markets, thanks to the company's early embrace of the cloud. Oracle (NASDAQ: ORCL) hopes to halt that momentum. At this week's Oracle OpenWorld conference in San Francisco, Oracle CEO Larry Ellison saved some of his most pointed comments for Salesforce.com.…
SugarCRM 6 Debuts with Open Source and Commercial Features
After four months of beta availability and testing, SugarCRM today officially announced the general availability of its Sugar 6 CRM customer relationship management platform. Sugar 6 includes an open source community edition as well as commercially licensed professional and enterprise editions. With Sugar 6, SugarCRM is expanding its partnership base with enhanced extensibility that enables…
Top 10 Features of Microsoft Dynamics CRM 2011
The beta version of Microsoft Dynamics CRM 2011 released earlier this month has created quite a stir among beta testers and market-watchers, as it contains a number of big improvements. Those features include a next-generation native Microsoft Outlook client, Microsoft Office contextual CRM Ribbon for Office navigation and user experience, role-tailored design, and user personalization.…
Which Enterprise CRM Tool Is Right for You?
When it comes to customer relationship management (CRM) software and services, there are a lot of choices out there. But which one is right for you? We'll look at a handful of enterprise CRM vendors — Oracle, Salesforce.com, SAP, Microsoft, RightNow, Pegasystems and Sword Ciboodle — to give you a sense of what to look…
Oracle vs. Salesforce – CRM of Choice
Customer Relationship Management – many working in business nowadays are aware of the tools available to electronically maintain and track client relationships. The big names in this space are Oracle and Salesforce. But, there are others providing viable, scalable CRM solutions as well. Salesforce.com is arguably the textbook model for Software as a Service (SaaS)…
Comparing Costs: Microsoft CRM Dynamics, Salesforce and Oracle
CRM vendors were offering free migrations from CRM-X to CRM-Y. It was also a war on trying to lure customers to switch. We are even seeing try-before-you-buy sales pitches with free trials anywhere from 30 to 90 days. The biggest fear among companies are the unexpected hidden limitations that pop up later in the implementation…
Evaluating CRM SaaS Providers
Software as a Service (SaaS) offers customers a choice of how to purchase and consume business applications. As pricing can be different from traditional software purchases, it is important to understand any nuances that may result in higher costs than anticipated. Ask these questions to make sure you are getting what you expected: How much…
CRM Software: What Is It, Do I Need It, and Is It Worth the Investment?
What is CRM? Many of us have heard the term “CRM”, but may still have questions about what exactly it is. Customer relationship management (CRM) software is a tool used to manage all of your contacts’ and customers’ information in one place and tracks all activities related to them. It’s also used to manage partner and vendor relationships. …
Microsoft Dynamics CRM 2011 Sneak Peek at New Features, Functions and Enhancements
The next version of Microsoft Dynamics CRM, due for beta release in September 2010, is being eagerly awaited by business partners and end-users alike. Officially named Microsoft Dynamics CRM 2011 (previously it’s been referred to as version 5 or Microsoft Dynamics CRM 5) the product will offer a whole range of new features, functions and…
Microsoft Dynamics CRM 2011 – A Closer Peek at the Details
Considering that Microsoft Dynamics CRM version 4.0, first released in 2007, has literally reshaped the CRM landscape, the impact of Microsoft Dynamics CRM 2011 will be considerable. It will provide a major step in user experience, personalisation, business intelligence, integration, flexibility, and productivity. And as its release draws closer, we’re able to provide some more…
Microsoft Dynamics CRM 2011 – What’s New?
At the July Microsoft Worldwide Partner Conference, Microsoft demonstrated the new capabilities coming in its next version of its customer relationship management (CRM) solution, Microsoft Dynamics CRM 2011. The new version will have the familiar interface and connected experiences users of the Microsoft Office suite are used to. This release will also integrate with Microsoft…
Microsoft Dynamics CRM vs. SalesForce.com
When it comes to sales force automation (SFA) and customer relationship management software (CRM), most offices will find the Microsoft Dynamics CRM a superior product to the SalesForce.com CRM. Why? Take a look below to understand why most offices will prefer Microsoft Dynamics over SalesForce. Microsoft Integration The vast majority of modern offices use Microsoft…
Microsoft Dynamics CRM 2011 vs. Salesforce.com: Why Microsoft is the better investment?
With the advent of Microsoft Dynamics CRM 2011 right around the corner, the choice between Salesforce.com and Microsoft Dynamics CRM just got a lot easier. If you are a business that utilizes Microsoft Office applications, including Microsoft Outlook, choosing Microsoft Dynamics CRM 2011 over Salesforce.com makes a lot of sense. Here are the key differentiators…
SugarCRM vs. Microsoft Dynamics CRM (On premise)
When cost is the key factor, many organizations look for the lowest upfront cost instead of the product with the greatest long-term ROI. It’s true that SugarCRM Professional and Enterprise have one of the lowest per user licenses costs of any on-premise CRM software solution for mid-market businesses, including Microsoft Dynamics CRM. We took a look…
Clarify CRM Interview Questions Part#6
101. Which pages are non-split JSP’s in clarify CRM? A) exception JSP’***planation: the pages which are used to present error on client side. 102. Each of the exception and non split JSP should have an entry in a file. Please specify the name of the file. A) exception_jsp_inc.js 103. Which of the following can’t be…
Clarify CRM Interview Questions Part#5
81. Which jar file should be mandatiorialy be present in the classpath of the ClarifyCRM application A) ClfyIntegration.jarB) ClfyShutdown.jarC) ClfyStartup.jarD) ClfySession.jar 82. Can CDO’s be accessed across JSP pages A) TrueB) FalseExplanation: This can be done my Copycodo 83. The properties in the WorkerBeanImpl class for handling errors is A) ErrorPageB) MessageBeanC) TitleD) postQueryValidateHook() 84.…
Clarify CRM Interview Questions Part#4
61. What is the use of CDOCOL. (Select Multiple) A) It is the collection of CDOs.B) It is used to display the data on the search pages.C) It is the BindingElement and used to display the data on the search pages.D) It is used to 62. Can a user belong to more than one page…
Clarify CRM Interview Questions Part#3
41. If u want to get the reference of a cdo object in client side which of the following should be used A) g_cdoManager.getCdoByName()B) g_cdoManager.getCdoById()C) m_cdoManager.getCdoByName()D) m_cdoManager.getCdoById()Explanation: Because at client side the variables are always re 42. The _________ binding element is designed to replace server-side Scriptlet code ina JSP that performs conditional testing on…
Clarify CRM Interview Questions Part#2
21. what are the real time problems involved in supporting the SAP CRM and their solutions especially in the area of Marketing and planning campanig managment 22. What is the full form of CDOCOL 23. Loading of the page in clarify is faster because of the following reason 24. what is the administration mode flag?where…
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