Microsoft Dynamics CRM 2011 Online is one of the most efficient, powerful and cutting edge technology of CRM products because of its cloud-based version. Opting for cloud-based CRM solutions means, that you would have a quick access to the application with minimal interruptions as the software is stored on remote server, which can be access…
BLOG
The future of Microsoft Dynamics CRM Accelerators
Coinciding with the release of Microsoft Dynamics CRM 2011we wanted to give you an update on the accelerators program which was launched in May 2008 for Microsoft Dynamics CRM 4.0 customers and partners. The exciting news is that accelerators are graduating to Solutions in Microsoft Dynamics CRM 2011! We will publish these solutions on the recently…
Data Design for CRM Projects – Customisation Approaches
What factors affect the design choices Before getting to the different approaches, we need to consider what factors are most important when comparing different design approaches. Whenever we start a design for a customer, we have to be aware that each customer will put different emphasis on these factors. Benefits of using existing entities and…
What’s new in Microsoft Dynamics CRM 2011?
Microsoft Dynamics CRM 2011 provides new and enhanced features that help you to increase your organization's effectiveness and productivity. Improved Microsoft Office interface Microsoft Dynamics CRM 2011 introduces a new Office 2010 contextual ribbon for the Microsoft Dynamics CRM Online and Microsoft Dynamics CRM browser clients and for Microsoft Dynamics CRM for Microsoft Office Outlook.…
CRM 2011: Breakthrough Functionality
Well here we are in the week after Microsoft’s Worldwide Partner Conference (WPC) and I must admit that I’m still a little overwhelmed by the amount of new information that there is to digest about Microsoft Dynamics CRM 2011, SharePoint 2010 and Microsoft’s cloud strategy. A number of announcements and public demonstrations were delivered regarding…
Recently Visited List and Sitemap Menu: Dynamics CRM 2011
Recently Visited List One of my favorite end user productivity features in Microsoft Dynamics CRM 2011 is the Recently Viewed list. It enables me to see all my recently visited records and views. Let’s say I am working on the “A Store” account. It’s one of my main accounts so open it a lot to…
Transferring Data from One CRM Organization to Other Organization
Here is the way to transfer data from one Microsoft Dynamics CRM organization to another for some record type. This blog covers the steps you can follow to move data from one organization to another using Import Wizard. Let us take example that you want to move data for Account and Contact record types. 1.…
Integrating CRM using SQL Integration Services (SSIS)
Many Microsoft Dynamics CRM (MSCRM) implementations involved integration with other systems. When I think of integrations between systems, the common approaches pop up immediately in my mind are BizTalk, Scribe or to write a custom integration framework using the CRM Software Development Kit (SDK). Here is an approach that may be considered for your integration project…
Useful links for a Dynamics CRM 4.0 learner
I am just posting these lins here just because I felt like these will be relaly helpful for the newbies into dynamics CRM. Developer Ramp up Kit for Microsoft Dynamics CRM 4.0 This kit is for .NET based developers who want to ramp up and build on top of the Microsoft Dynamics CRM platform. The best…
MS CRM – Workflow Best Practices – Reduce Wait time
As many of you know, the more items you have in a wait state in MSCRM the slower the system can perform. On of the best practices is to wake up every so often and perform your check and go back to sleep if the condition doesn’t meet. Example: Case: Wait 7 days and if…
List of all CRM Solution vendors A-Z
Click on each logo to know more… Access Commerce ACCPAC Achiever Software ACT ADAPTcrm Amdocs Amodat Technologies Aplicor Aprimo Ardexus Astea ATG Aurum AutoTask Avidian Axonom Balgord Brainsell Big Machines BNTouch Centerbase ChannelCRM Chordiant C2 CRM- Clear Technologies CLPSuite CNP Commence Concursive Corporation Constant Contact Contact Administrator Contactual CoreMatrix CRM ASP CRM by Web CRMG…
The Case study for Open Source CRM
If you're in the market for a CRM application, you’re probably wondering if you should go with an open source solution like SugarCRM instead of a standard vendor offering, such as Salesforce.com. Unfortunately, trying to determine open source's benefits and drawbacks vs. vendors' proprietary solutions can lead to a seemingly endless amount of head scratching. To help you…
The Top 10 Open-Source CRM Solutions
Open-source software is not for businesses who want out-of-the-box complete applications, but it makes sense for companies that want to tailor every aspect of the CRM experience from the ground up. CRM buyers might have very few choices were it not for open-source applications. The CRM field is dominated by huge players such as Oracle…
5 New Tools for Salesforce.com Released This Week: Virtual Private SaaS, Cloud Billing and More
Here are the new tools in Salesforce: Navajo Systems: Salesforce.com as a Virtual Private SaaS Navajo Systems launched its "virtual private SaaS" for Salesforce.com this week. No, it's not an on-premise instance of Salesforce.com. Instead, it encrypts all the sensitive data you put into Salesforce.com so that even if someone accesses your Salesforce.com account, they…
Microsoft turns up the heat on Salesforce.com, Oracle
Microsoft is rolling out its CRM Online service globally and offering financial incentives to users who switch over Microsoft announced last week that it's Dynamics CRM Online software is now available in 40 markets around the world, bringing it in closer competition with Salesforce.com and Oracle's CRM on Demand. In hopes of poaching customers from…
Salesforce.com: New Features in Winter ’11 Release
Companies who already use Salesforce.com are anxiously awaiting the release of the Winter ’11 edition of the top-selling CRM software. The latest incarnation of Salesforce.com is loaded with a bevy of new and enhanced features that are sure to increase the productivity and profitability of organizations of all sizes, shapes and scopes. From a host…
CRM Systems – Key Features
Customer relationship management (CRM) systems improve the way businesses interact with their existing and potential clients. With tightly-integrated applications and functionality that streamline and automate customer-facing processes across both the front- and back-office, CRM systems empower companies to deliver consistent, responsive, high-quality service throughout the entire customer lifecycle. At the same time, CRM systems can…
How to Compare CRM Systems
CRM (Customer Relationship Management) is a business strategy that should assist businesses with effectively managing their customers. CRM is a broad concept that is primarily focused on customer service. The primary goal is to help you and your employees achieve excellent customer service. The broad concept of customer management is represented by its best practices,…
Top 6 Trends in Enterprise CRM
Back in the old days, customer relationship management (CRM) was a simple affair: It consisted of a receptacle for customer information, a means of accessing it easily, a way to track activity on specific clients, and a few reports. While those elements remain, a whole lot more has entered into the picture. Gartner, for one,…
Who is Leading in Social CRM?
There is so much buzz about social CRM these days. Companies like Intuit, Procter & Gamble and Citigroup have embraced it in a big way. Gartner is now devoting magic quadrants to it and a slew of companies have raced into this emerging field. According to Gartner, social CRM will be a $1 billion subsector…
Dynatecon Solutions 