In Dynamics 365, it very common that a larger number of records need to be approved or a similar action need to be done. In these scenarios going to each record and performing the necessary action will not be a better option. To tackle these situations, custom buttons can be used. After selecting the records…
Canvas App Canvas apps are true low-coding apps, they do not require coding know-how. The users have full control over every single aspect of the resulting app, including size and formatting of its components. Since Canvas app allow for a high degree of creativity and flexibility. The Canvas apps are mainly used for mobile devices.…
The JavaScript is a better tool while developing User Interface in Dynamics CRM. The out of the box facilities may not be sufficient at certain cases. In such sophisticated scenarios JavaScript is a better candidate to figure it out. Setting field values based on condition is a very common practice in Dynamics CRM. For all…
Power Virtual Agents empowers anybody to easily create powerful chatbots for a variety of purposes. The major attraction of Power Virtual Agent from a development perspective is its code-free graphical interface. With Power Virtual Agents, customer support chatbots, sales chatbots, and much more can be created. Chatbots can also be created for customers and also…
Omnichannel for Customer Service is a robust application that extends the power of Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their customers via channels like Live Chat and SMS. Fig. 1 When a customer initiates a chat with any of the mode, the chat directly lands in Omnichannel dashboard.…
The model-driven app and Microsoft Dynamics 365 do have inbuilt customizations up to a great extent. But for more specific customizations JavaScript is a much better tool. Here is an example of form level notifications applied to a form. The notification options available at form-level are: Error, Warning and Information. These notification options have different…
In canvas app we usually come across the need of different types of dialog boxes. Confirmation dialog box is one among those. Mostly confirmation dialog boxes are provided in the app where critical actions like delete, approve, reject etc. are performed. In our case we are trying to delete the gallery item with a confirmation…
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