Salesforce Interview Questions Part#2 – Customization

1. Explain how MVC architechture fit for Salesforce 2. How will you create relationships between objects? 3. How many types of relationships are possible on objects? 4. How many data types are supported for a Custom Object Standard Field Name? 5. What are activities? 6. What is the difference between Task and Event? 7. List…

Salesforce Interview Questions Part#1 Technical

1. What are recursive triggers. How can we avoid the recursion problem? 2. What are Apex Governer Limits.? 3. What are the Spring'10 features? 4. How do you use an actionFunction tag? 5. What is the difference between apex:actionFunction and apex:actionSupport tag? 6. What is actionPoller? 7. How do you do FileUpload using Visualforce? 8.…

SAP CRM INterview questions Part#2

Are there any indications of the need for a CRM project? Pay Scale Structure means creation of Payroll area, Pay scale type, area, group and levels with Employee Sub group grouping for PCR & Cap's. How important is Customer Relationship Management? The past decade has seen concentrated efforts at integrating enterprise relationship planning (ERP) systems…

SAP CRM Interview Questions Part#1

Q. What is CRM? ans.    CRM stands for Customer Relationship Management. It is a process or methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. The more useful…

Siebel CRM interview questions Part#1

1. Siebel eConfigurator, ePricer, and eAdvisor are collectively known as what? ? A. Siebel MidMarket Edition ? B. Interactive Selling Suite ? C. Siebel Employee Applications ? D. Siebel Sales B 2. Which entity represents a person external to your company? ? A. Customer ? B. Party ? C. Contact ? D. Person C 3.…

Siebel vs Salesforce vs SugarCRM

FEATURES Interactive.com Salesforce.com Siebel CRM   OnDemand SugarCRM.com PACKAGE INFORMATION Package All in One Team Edition Siebel CRM   OnDemand Sugar Enterprise Minimum Users 1 1 1 5 SALES FORCE AUTOMATION Import Contacts from Text & CSV File Import Contacts from Outlook File Import Group Contacts Multiple Address for Contacts Categorize Subscribed / Unsubscribe Contacts Categorize…

Siebel CRM interview questions Part#2

11.Complete the following statement. A set of related applets may be displayed in a __________. ? A. Business object ? B. View ? C. Screen ? D. Business component B 12. Which applet type may simultaneously display more than one record? ? A. List ? B. Form ? C. Child ? D. Detail A 13.…

Microsoft Dynamics CRM vs Salesforce

Configuration Salesforce supports On Demand Configuration where as Microsoft Dynamics CRM supports On-Demand, On-Premise and Partner Hosted setups. Interface Salesforce has a web based access wherein Microsoft Dynamics CRM provides its users both Web Based and Native access through Microsoft Outlook. Microsoft CRM also provides Off - Line Access with all its versions and editions…

The key factors in comparing CRM systems

  Once a company decides to purchase CRM software, it actually looks for automating the business processes, to cut-off the overheads, to make big saving which results revenue earning and last but not the least making the customer happy. Few years back CRM purchasing process was a very confusing process for an organization and companies were…

Siebel CRM interview questions Part#3

21. Ken Fisher has several positions, including Service Representative, Service Leader, and Support Engineer. His primary position is Support Engineer. How should Ken change his position to Service Representative after he logs in? ? A. Change the default position flag in his profile ? B. Select User Administration || User Profile ? C. Select the…

Siebel CRM interview questions Part#4

31. Upon completing a repository search in Tools, how do you navigate to an object definition found during the search? ? A. Right-click the object in the results list ? B. Click the object in the results list ? C. Double-click the object in the results list ? D. Select the object and press the…

Siebel CRM interview questions Part#5

41. Which of the following is NOT true of the Join Specification object type? ? A. Name of the join specification object definition must be unique within the join ? B. Destination column is required if the join occurs on a column other than ROW_ID ? C. Source field denotes the name of the field…

Siebel CRM interview questions Part#6

Comprehensive Collection of Interview Questions on Siebel Configurations,Workflow,Siebel Tools 1.) What is the difference between Links and Multi Value links? Link is used for Master Detail View of two BCs. where as MVL is used to view the child records using MVG. MVL uses Link to get the records from the child BC. Link is…

Siebel CRM interview questions Part#7

1)What are the steps for creating a MVG? Create a MVL in the parent BC. Add MVFs in the parent BC. Create a MVG applet to display child records. Add controls/list columns to the parent applet to display MVFs and invoke MVG applets. Add primary FK in the parent BC and on the MVL. 2)…

Siebel CRM interview questions Part#8

Comprehensive Collection of Interview Questions on Siebel Configurations,Workflow,Siebel Tools 1) What are the steps for using a standard 1:1 extension table? Add a joined field in the parent BC (based on the “main” table). The join is implied and created automatically at runtime. Add a control or list column to an applet. 2.) What are…

Questions to ask when evaluating a Sage solution

Questions to ask when evaluating a Sage solution (Microsoft's View) Given the dozens of business and financial management applications Sage currently offers, what level of innovation and investment is Sage providing for each solution? What is the future solution roadmap for the Sage product that I’m evaluating? Can Sage provide documentation on that? What steps…

Compare Sage with Microsoft Dynamics

Three reasons to select Microsoft Dynamics over Sage (Microsoft's view) Making the decision to purchase a new business management system is a process that requires research and foresight. Here are three top reasons why businesses have selected Microsoft Dynamics over Sage business management software. Microsoft Dynamics can grow with your business. Microsoft Dynamics offers outstanding…

Questions to ask when evaluating an Oracle solution

What does a typical Oracle implementation or support team look like? How many administrators are recommended? How many developers? How many support personnel? Does your proposal include the use of an Oracle Accelerator for streamlined implementation? What specifics actually govern this offer? Will I have to conform my business to match Oracle's ideas of how…

Compare Oracle Applications with Microsoft Dynamics

Three reasons to select Microsoft Dynamics over Oracle  (Microsoft's view) Making the decision to implement a new business management system is a process that requires research and foresight. Here are three top reasons why businesses have selected Microsoft Dynamics over Oracle applications, including PeopleSoft, JD Edwards, and E-Business Suite solutions. Microsoft Dynamics can scale with…